Submit a request – Match Upon a Time

Your email address

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

First and Last Name

Nature of Issue

Game Title

If more than one game, feel free to indicate the most important game or several games. If no games are relevant, feel free to enter the word "none" or similar.

In-game ID

Error Code

Have you tried cancelling your membership on the My Game Club page?

My Game Club Page

If you have a recurring charge, have you tried cancelling your membership on the My Game Club page?

My Game Club Page

Order Number

Where can I find a receipt for my order?

First 6 and Last 4 digits of Credit Card

This is used to find the account and specific charge. For example: 123456-7891

Billing Address

Playing On

Browser

Device OS

Attachments

Add file or drop files here